Status Update

March 30, 2020

The leadership team at SuperFlow realizes that we are facing a very unique situation with the COVID-19 virus. We want to reiterate that our focus is on our loyal Customers, our dedicated employees, and our communities at large.

The experts have painted a sobering picture for our nation. We are sure this is true for where ever you are located and reading this. We want to make it clear that SuperFlow is committed to “flattening the curve” and doing our part to overcome this global crisis.

With that said, our Colorado Springs office remains open in accordance with Colorado's 'Shelter in Place' orders. We will continue to do everything possible, within prevailing safe practices, to ensure our customers receive high-quality products and the level of technical service and support that they require.

Here are the steps we've taken to support our Customers, Employees and Communities during these times:

  • We moved about 90% of our Office, Sales and Service staff to remote working situations
  • The company has been divided into distinct groups to ensure business continuity
  • These groups are working out of self-contained areas and are divided by a 30-minute break between shifts to clean and sanitize our work spaces.
  • Financially, we have a company record backlog that we will continue to work on through August of this year. Leadtimes will continue to come down, quality will be a focus and capacity will open, especially for the 3rd and 4th quarters

Power Test, the parent company of SuperFlow, has been through three major economic dips in the last 19 years and keeps coming out stronger because we developed and executed our strategic and tactical plans. This situation will be no different. We thank you for choosing the Power Test family of brands: Super Flow, Pivotal Pumps, AIDCO, Stuska, Axiline, Hicklin, and TCRS. Please contact your Sales or Service representative if you have any questions or concerns.

Sincerely,

Rick Ruzga
President

Our Colorado Springs Office Moved!

November 8, 2016

SuperFlow's Colorado Springs location is back up and running in their new building!

SuperFlow’s Colorado Springs location is back up and running in their new building!

We have plans in place to minimize departmental down time, but will have some interrupted service support for chassis dynos, engine dynos and flowbenches whiles our service engineers are relocating. Please be patient as we do our best to minimize the impact this move has on our customer base. Service is moving the morning of 10/24 and is planned to be operational in the new facility later in the afternoon on 10/24. If you need assistance at this time please complete the contact us form on this website or email directly to service@superflow.com and we will do our best to respond in timely manner.

Electronic production is relocating starting in the morning on 10/24 and is expected to come back online throughout the week. For the last 30 days we built ahead of the production schedule and have inventory ready to prevent any lapse in production capability and to prevent any deviation from our quoted delivery times for sold equipment.

If you need to send an item in for repair please do not do so prior to receiving a Return Material Authorization so we are expecting the item. The new shipping address is listed below. To obtain an RMA please call 515.254.1654 and dial extension 105.

SuperFlow Colorado
1042 Elkton Dr.
Colorado Springs, CO 80907

Thank you for your patience and understanding as we move the Colorado Springs facility into a new location.